Reference

How pick4win Handles Your Personal Information

Your account data — including payment details tied to PayPal, Venmo, and Play+ — stays within clearly defined boundaries we've outlined here. This policy tells you exactly what we collect, why we collect it, and how you can request changes or removal.

Account data protectionPayPal & Venmo transaction privacyYour right to request deletionCookie controls availableState-law compliance
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pick4win How pick4win Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Start a live chat session from your account dashboard to raise a data access or correction request directly with our support team.
Email Support Send a written data request to our privacy contact address listed in your account settings. We confirm receipt and respond per applicable state requirements.
Account Settings Log into your account, navigate to Privacy in Settings, and manage your communication preferences or submit a deletion request without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Encrypted Account Storage

Your personal and payment data is stored using SSL encryption. Payment method tokens — for PayPal, Venmo, Play+ — are held by the processor, not on our platform servers.

Cookie Controls

We use cookies to maintain your login session and remember your lobby preferences. You can adjust cookie settings through your browser or from the cookie banner on your first visit.

Data Retention Policy

Transaction records are kept for the period mandated by financial regulations in your eligible state. Session and browsing logs are purged on a rolling schedule and are not sold.

Identity Verification

We verify your identity to meet state eligibility requirements. Documents submitted for verification are handled securely and are not shared beyond the verification process.

Common Questions About Your Privacy at pick4win

Here are the questions we hear most from players in Charlotte and elsewhere about how their data is used, stored, and what rights they hold over it.

We collect your name, email, date of birth, and state of residence. When you add PayPal, Venmo, or Play+ to your wallet, we receive a payment token — not your full account credentials.

We do not sell your data. We share only what payment processors like PayPal and Venmo require to process transactions, and what state regulators require for eligibility verification.

Log into your account and go to Settings, then Privacy. You can request a data export or submit a deletion request there. Support via live chat can also handle these requests.

Transaction records are held for the period required by financial regulations in your eligible state. Browsing and session logs are cleared on a rolling schedule as outlined in this policy.

Yes. Submit a deletion request through account settings or via our support email. Some data may be retained for the legally required period even after account closure.

We use cookies for session management and lobby preferences. A cookie banner appears on your first visit, and you can update your preferences anytime through your browser settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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